For operators and regulators
Give players clear information about the games they play. Start with free resources, then add staff training, content review, or program assessment when you need them.
Building a player website? Explore the designs →
Use each product independently.
Brand resources are free to use, adapt, and publish under CC0.
A losing streak isn’t a countdown.
For independent spins, past losses don’t make the next win closer.
Text excerpt from the English resource. The full layout has editable program and support details.
Preview and use this card →Game guides, posters, social cards, and messages.
Start with the free employee orientation, then explore role-based training.
Create content, review campaigns, and follow up in one workspace.
Understand the assessment framework, evidence, and external sign-off.
Preview the current English files, then add your program details.
Illustrative plan · no operator results
A player asks whether a slot machine is “due.” See how a small education rollout connects the explanation they read, the staff response, the content review, and the records behind it.
1. Brand
A myth card, venue poster, and slot-game guide share one message.
2. Academy
Staff practice the same misconception, then a request for support.
3. Tools
Follow a related house-edge explanation from draft to decision.
4. Review
Connect each finding to its evidence, owner, and next action.
Four ways to support your program
Use each product independently. Together, they connect what players see with the people, processes, and evidence behind it.
Educate players
Give players clear game guides, posters, cards, and messages. Use the files as a starting point, add your program details, and publish them in your channels.
Free files · No account · Use and adapt under CC0
Explore Playbook Brand →Train staff
Two free programs for staff and RG practitioners, plus organization previews for frontline, specialist, and leadership roles.
Two free programs · Other courses are organization previews
Choose staff training →Create and review
Draft player content, review marketing, and keep findings, revisions, and human decisions together. The workspace also supports game-risk assessment.
Free Quick Draft · Account required · Limited-release access
See the content workflow →Assess your program
An assessment workspace that connects program evidence, findings, and actions. External review is a separate engagement.
Public examples · Account for workspace · External review arranged separately
Understand program assessment →Evidence and open questions
The framework draws on research into gambling literacy, communication, and informed choice. Its evidence page separates the research informing the design from the outcomes Playbook itself still needs to test.
Examine the evidence →Research informs the design; Playbook-specific effects still need evaluation. Publishing a card, completing training, or recording an assessment does not by itself show improved understanding or reduced harm. Build an evaluation step into your rollout.
Read the proposed pilot checks →Choose a resource, adapt it to your program, and plan where it belongs.